Shipping policy
Delivery at a glance
- UK delivery: £3.99
- Delivery time: usually 3–4 working days (maximum 30 days)
- Click & Collect: collect from our Llanelli, Swansea or Bridgend store
- Returns: £3.99 return label – see our Refund & Returns Policy
- Questions? Call us on 01554 755020 or email stores@cashatmaxx.com
It is important that this address and any contact information is accurate.
Please note: For orders exceeding a certain amount, we may require proof of identity (ID) before your parcel can be dispatched.
We cannot accept any liability for any loss or damage to the goods once they have been delivered in accordance with your delivery instructions (unless this is caused by our negligence).
Most orders are delivered within 3–4 working days. In all cases we will deliver your goods within a maximum of 30 days from the day we received your order. If delivery is delayed beyond this time, we will contact you and either agree a mutually acceptable alternative date, or offer you a full refund.
We are unable to investigate missing or delayed parcels until 14 working days after the dispatch date. Once this has passed we will arrange an investigation with the courier. This can take time and your full cooperation with this investigation would be appreciated.
You will become the owner of the goods you have ordered when they have been delivered to you. Once goods have been delivered to you they will be held at your own risk and we will not be liable for their loss or destruction.
The state of a parcel being delivered encompasses various confirmations, which may include one or any of the following: obtaining a signature, delivering to a neighbour or secure location, or receiving a GPS location, picture, and/or signature from the delivery courier.